Consumer Habits And The Retail Landscape Are Changing

Across most retail verticals, the long term viability of physical stores is being called into question. In 2016, a comScore/UPS study marked the first time consumers made more of their purchases — 51% — online than in stores, a number that will only continue to rise. Consumers are increasingly starting their shopping journey online, and at the same time are  mobile, on-the-go, and seeking instant gratification. Delivery times, a source of friction for consumers that shop online, are now dropping down to just 1 to 2 days or less as Amazon has led the charge in providing the most cost-effective and convenient way for consumers to get everything they need.

Retailers must evolve to meet the changing demands of consumers and they need to do it fast because Amazon is accelerating their domination of the online channel, where most consumers begin their shopping journey.  

To get this right, brick-and-mortar retailers must:

  • Be fast. Quickly put in place a core set of capabilities that deliver convenient, frictionless online shopping experiences around local stores.
  • Be future-focused. Go on the offensive by leveraging their proximity to shoppers,  having their order ready, ideally in under 30 minutes, a feat even Amazon struggles to match in a cost-effective way.
  • Be dedicated. Conduct fulfillment at local stores flawlessly, using a set of highly efficient software tools.   

For more information on how Curbside works and how it’s powering the future of retail, contact us. To learn more about how retailers can compete in the Age of Amazon, sign up now to read the white paper “Click and Collect: Not if, but when and how.”

Curbside Now Available in Texas

Curbside pickup has made its way to the Lone Star State! Now you can get same-day pickup on all your household, beauty, and health essentials from your neighborhood CVS Pharmacy store, without ever leaving your car.

Shop Curbside by browsing products at a store location near you on the web or in the app. Add products to your Curbside cart, checkout, and we’ll text you when your order is ready for pickup. Swing by the store at your convenience and we’ll bring your order out to your car.

Get the free Curbside mobile app or shop Curbside online.

New Texas pickup locations include:

  • Austin
  • Bee Cave
  • Lakeway
  • Pflugerville
  • Buda
  • Round Rock
  • Cedar Park
  • New Braunfels
  • Bastrop
  • Georgetown
  • Marble Falls
  • Taylor
  • San Marcos

 

Curbside Now Available in Philadelphia

Curbside pickup is now available at hundreds of CVS Pharmacy stores across the Philadelphia Metro Area! Now you can get same-day pickup on all your household, beauty, and health essentials from your neighborhood CVS store, without ever leaving your car.

Shop Curbside by browsing products at a store location near you on the web or in the app. Add products to your Curbside cart, checkout, and we’ll text you when your order is ready for pickup. Swing by the store at your convenience and we’ll bring your order out to your car.

Get the free Curbside mobile app or shop Curbside online.

New Philadelphia pickup locations include:

  • Absecon
  • Allentown
  • Ambler
  • Ardmore
  • Aston
  • Atlantic City
  • Audubon
  • Bala Cynwyd
  • Bangor
  • Bear
  • Bensalem
  • Berlin
  • Berwyn
  • Bethlehem
  • Blackwood
  • Blandon
  • Blue Bell
  • Boothwyn
  • Boyertown
  • Brigantine
  • Brookhaven
  • Broomall
  • Bryn Mawr
  • Camden
  • Cape May Court House
  • Chalfont
  • Cheltenham
  • Cherry Hill
  • Chester Springs
  • Claymont
  • Clementon
  • Coatesville
  • Collegeville
  • Conshohocken
  • Coopersburg
  • Croydon
  • Douglassville
  • Dover
  • Downingtown
  • Doylestown
  • Dresher
  • Drexel Hill
  • Easton
  • Egg Harbor Twp
  • Emmaus
  • Exton
  • Feasterville
  • Folsom
  • Frazer
  • Gibbsboro
  • Gilbertsville
  • Glassboro
  • Glen Mills
  • Glenolden
  • Glenside
  • Gloucester City
  • Haddon Heights
  • Haddonfield
  • Harrison Township
  • Hatboro
  • Hatfield
  • Havertown
  • Hellertown
  • Horsham
  • Huntingdon Valley
  • Jamison
  • Jenkintown
  • Kennett Square
  • King of Prussia
  • Kutztown
  • Landenberg
  • Langhorne
  • Lansdale
  • Lansdowne
  • Leesport
  • Levittown
  • Limerick
  • Macungie
  • Malaga
  • Mantua
  • Maple Glen
  • Maple Shade
  • Margate City
  • Marmora
  • Mays Landing
  • Media
  • Merchantville
  • Middletown
  • Millville
  • Morrisville
  • Mount Ephraim
  • Mullica Hill
  • Nazareth
  • New Castle
  • New Hope
  • Newark
  • Newtown
  • Newtown Square
  • Norristown
  • North Wildwood
  • Northampton
  • Nottingham
  • Oaklyn
  • Ocean City
  • Ottsville
  • Paoli
  • Paulsboro
  • Pennsauken
  • Pennsburg
  • Perkasie
  • Philadelphia
  • Phoenixville
  • Pleasantville
  • Pottstown
  • Prospect Park
  • Quakertown
  • Reading
  • Richboro
  • Ridley Park
  • Royersford
  • Runnemede
  • Schnecksville
  • Schwenksville
  • Sea Isle City
  • Seaville
  • Secane
  • Sewell
  • Sharon Hill
  • Shoemakersville
  • Sicklerville
  • Sinking Spring
  • Somers Point
  • Souderton
  • Spring City
  • Springfield
  • Stratford
  • Swarthmore
  • Thorndale
  • Ventnor
  • Villas
  • Vineland
  • Voorhees
  • Warminster
  • Wayne
  • West Cape May
  • West Chester
  • West Grove
  • Westmont
  • Wildwood
  • Williamstown
  • Willow Grove
  • Wilmington
  • Wind Gap
  • Womelsdorf
  • Woodbury
  • Woodlyn
  • Woolwich
  • Wrightstown
  • Yardley
  • Yeadon
  • Zieglersville

 

Entering a New Era of Shopping, Powered by Curbside

The Curbside experience for both shoppers and local retailers is simpler than ever. Today, we are excited to announce a new partnership with CVS Health to launch CVS Express at hundreds of CVS Pharmacy stores.

Now you can shop your neighborhood CVS Pharmacy right inside the Curbside or CVS mobile app, place and pick up your order at the curb. It’s that easy. The best part? It’s 100% free – no mark-ups or added fees – and your order is ready in under an hour.

This is just the latest example of how Curbside is ushering in the next generation of mobile shopping.

Brick and mortar retailers are quickly evolving to help busy shoppers, like you, take care of everyday errands. At Curbside, we’re helping to reimagine store pickup by powering key technology for some of the world’s largest retail brands.

How? By accurately knowing just what items are in stock at your local store, providing tools to help store employees quickly pick and pack them, and alerting your store in real-time so they can meet you at the curb with your order.

In addition to this partnership, we’re also announcing a strategic investment from CVS to advance the retail shopping experience. CVS Express powered by Curbside is live at stores across three major markets – the San Francisco Bay Area, Atlanta and Charlotte with more coming soon.

Try the Curbside experience today!

Check out the CVS press release.

Curbside Web is Here

 

We are excited to introduce Curbside Web. Now you can shop at your favorite local stores online, with convenient Curbside pickup when you arrive at the store.

The new website lets you shop online, or on mobile, or both, moving from one to the other at your convenience. Place your order online and we’ll send a “Pickup Pass” to your phone. When your order is ready for pickup, just swing by the store and we’ll meet you out front with your order. Show your Pickup Pass when you arrive at the store and you’re ready to go!

Check out the new Curbside website at beta.shopcurbside.com and let us know what you think!

Be the MVP with Curbside Pickup

Score big by having your favorite game day snacks brought out to your car. Spend less time prepping and more time enjoying.

Just place your order now until Sunday morning, and get all your football party essentials by kickoff. We’ll meet you out front with your order so you can avoid the crowds and start the festivities early.

Here are some of our favorite game day goodies that you can pick up Curbside, before the big game.


Tostitos Cantina Thin & Crispy Tortilla Chips

Fritos Bean Dip

Snyder’s® Pretzel Pieces

up & up™ Red Disposable Plastic Cups

Dixie Paper Plates

Bottle Opener OXO

Convenience Around the Corner

Your favorite neighborhood pharmacy just got even more convenient! Curbside pickup is expanding to 80 CVS Pharmacy locations across Northern California.

Feeling under the weather, have a car full of kiddos, or are you just short on time? Curbside makes shopping easier and gives you time back to spend on what matters most to you.

Shop through the free Curbside app for all your CVS staples, including vitamins, over the counter medicine, beauty items, household products and more, and we’ll package the items up and bring them out to your car. Best of all, it’s completely free with no markups or hidden fees!

Find the CVS Pharmacy store nearest you by downloading the free Curbside app or visiting www.shopcurbside.com/locations.

Introducing Curbside with Uber

Since we created Curbside just over a year ago, shoppers have continually told us how much they love shopping local stores straight from their mobile phone and then picking up right at the curb for free less than an hour later. No hassles with parking, finding items on shelves or waiting in never-ending checkout lines have made battling the shopping wars easier than ever.

Yet, we all have those days where we absolutely need to grab something from the store but just can’t get out of the house. With Curbside and our friends at Uber, we’re here to help.

Today we’re introducing Curbside with UberRUSH, a new way to shop to make your experience easier than ever. Simply shop on beta.shopcurbside.com and then select the UberRUSH delivery option – currently available in San Francisco, Chicago and New York City – at checkout. Next, you’ll get a delivery window based on your distance to the nearest store. Then, a courier from UberRUSH will pick up your order and bring it to you.

For retailers, the handoff through UberRUSH decreases the time to fulfill customers’ orders and reduces overhead costs. Curbside’s retail technology already enables a world-class Curbside pickup option, but now it also connects retailers to great same-day delivery via UberRUSH. Combining Curbside technology with UberRUSH connects local stores to the next generation of mobile commerce, enabling brick and mortar retailers to meet customers where and when it’s most convenient for them.

Whether you’re a shopper or a retailer, Curbside and UberRUSH is a win-win. Shopping doesn’t get much easier than that.

Shoppers Love Convenience of ‘Click and Collect’

A recent survey by InfoScout found that while ‘Click and Collect’ services are new for many American shoppers, those that have tried a pickup service are likely to try it again.

Out of the 34.6% that have tried ‘Click and Collect’, 49% tried it for the first time in 2015 and 54% used it over the 2015 holiday season.

Why are shoppers increasingly adopting this new way to shop? InfoScout found that one word really stood out among survey respondent answers: Convenience.

Read the full InfoScout article here.